Shipping policy
Exotic Diamonds Couture — Shipping Policy
Last Updated: October 19, 2026
At Exotic Diamonds Couture, we are committed to providing a reliable and convenient shipping experience. Every order is handled with care to ensure your items arrive safely.
Order Processing
All orders require processing before shipment. Processing times vary depending on the product, availability, and fulfillment partner.
Some items are made to order and may require additional production time.
Shipping & Delivery
We currently offer shipping worldwide.
Estimated Delivery Time: 10–12 Calendar Days
This estimate includes order processing and shipping transit time. Delivery times may vary depending on the product, destination, carrier, and fulfillment provider.
Shipping Carriers
Orders may be shipped using USPS or other carriers selected by our fulfillment partners.
Tracking information will be provided when available.
Shipping Costs
Shipping charges, if applicable, are calculated and displayed at checkout before payment.
Any free-shipping promotions will be displayed on our website or during checkout.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Please allow time for tracking updates to appear.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information.
If you notice an error, please contact us as soon as possible. Address changes cannot be guaranteed after an order enters fulfillment.
Delayed or Lost Packages
Shipping delays may occur because of weather, carrier disruptions, holidays, or other circumstances outside our control.
If your order is significantly delayed or appears lost, please contact Exotic Diamonds Couture so we can investigate with the fulfillment provider.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us promptly with your order number and photographs of the issue.
We will review the situation and work toward an appropriate resolution.
Contact Us
For shipping questions or order assistance, please contact us through our website:
Thank you for shopping with Exotic Diamonds Couture.
Born Under Pressure. Made to Shine.