Last updated: October 23, 2026
By shopping at exoticdiamondscouture.com, you agree to these terms. If you don't agree, please don't use the store.
Our products
Every item in our store is made to order — produced specifically for you after you place your order. That means:
- Production typically takes 2–7 business days before your item ships; standard US shipping then takes 7–12 business days (about 9–19 business days in total). See our Shipping Policy for full details.
- Because items are custom-made, we do not accept returns or exchanges for change of mind or for the wrong size, color, or design. Defective, damaged, or wrong items are covered under our Return and Refund Policy.
- Colors and finishes can vary slightly from what you see on screen — especially on vintage-wash and distressed pieces, where no two are exactly alike. Fabric weight, fit, and size options are listed on each product page.
- Always check the size chart on the product page before ordering.
Orders and pricing
- When you place an order, you're offering to buy; we accept your order when we confirm it. We may decline or cancel an order (for example, if an item is unavailable or a price was listed in error) — if that happens after you've paid, you'll receive a full refund.
- Prices are shown in US dollars and may change without notice; the price at checkout is the price you pay.
- Discount codes and promotions can't be combined unless stated, and we may end a promotion at any time.
Cancellations
Contact us as soon as possible at diamondf@exoticdiamondscouture.com if you need to cancel or change an order. If production hasn't started, we'll cancel for a full refund. Once your item is in production, we may not be able to cancel or change it.
Gift cards
E-Gift Cards are delivered by email and redeemable online at exoticdiamondscouture.com. Gift cards are not redeemable for cash except where required by law.
Intellectual property
All designs, text, photos, and branding on this site belong to Exotic Diamonds Couture. You're welcome to wear and share your pieces — please don't reproduce or sell our designs.
Acceptable use
Don't misuse the store: no fraudulent orders, no attempts to disrupt the site, and no content scraping for commercial use without our permission.
Limitation of liability
To the fullest extent allowed by law, our liability for any order is limited to what you paid for that order. We're not liable for indirect or consequential damages.
Changes to these terms
We may update these terms from time to time; the version posted here with the latest date is the current one.
Contact
Questions about these terms? Email diamondf@exoticdiamondscouture.com.