Privacy Policy

Last updated: October 23, 2026

Thank you for trusting Exotic Diamonds Couture. This policy explains what information we collect when you shop with us, how we use it, and your choices.

What we collect

When you place an order, we collect what we need to fulfill it: your name, email address, shipping address, phone number, and order details. When you contact us, we keep your message and email address so we can respond and support you.

Payment information is processed securely by our payment processors — we do not see or store your full card number.

Our website may use cookies and similar technologies to keep the site working (for example, remembering your cart) and to understand how visitors use it.

How we use your information

We use your information to:

Process and deliver your order, including production, shipping, and tracking updates
Respond to your questions and resolve order issues
Improve our store and customer experience

Who we share it with

We share your information only as needed to run the store:

Our website platform (Squarespace), which hosts our site and checkout
Payment processors, which handle your payment securely
Print and shipping partners, which receive your name, address, and order details to produce and deliver your items
Authorities, if required by law

We do not sell your personal information.

Your choices

Access and correction: email diamondf@exoticdiamondscouture.com and we'll show you what we hold or correct it.
Deletion: email us and we'll delete your personal information where we're able to (we may need to keep order records required for tax or legal purposes).
Marketing: if you ever join an email list, every message will include a way to unsubscribe.

Security

We use reasonable safeguards to protect your information, and we rely on our platform and payment processors' security for checkout. No method of transmission over the internet is completely secure, so we can't guarantee absolute security.